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Refined MQL criteria and channel mix to achieve 35% MQL-to-opportunity conversion and 25% close rate
Multi-touch demand strategy increased prospect opportunities by 37%
Refreshed ITC Vegas brand architecture to strengthen positioning and scale execution for 9,000+ attendees
PR strategy drove 124% YoY coverage growth with national placements in NYT, Washington Post, LA Times, and AJC
Research-driven communications strategy maintained trust and authority during industry disruption
Developed 20+ page content style guide defining tone, POV, AP standards, and cross-channel voice
Directed and authored B2B hotel program guide highlighting 45,000+ properties across 170+ countries
Selected writing across web, blog, social, press releases, video scripting, and long-form marketing assets